I was in Old Navy and she was the twitty salesgirl folding clothes in the dressing rooms. I walked in with one item and asked for a room. Actually, I walked in while she and two of her coworkers talked about the dumbest movies they'd ever seen before I finally got their attention.
She said, "Oh, there's not a line" so I started walking to a room. Then she said, "Well, wait. How many items do you have?"
I held up my hanger.
She said, "Let me get a number" and gave me a number to put on the door.
I nodded.
She said, "Smile! It's Good Friday!"
I just looked at her. That was kind of a non sequitur statement and I was processing what exactly Good Friday had to do with smiling and bad customer service. Then she said, "Or not."
No I didn't really punch her; I didn't even feel like punching her. But it brings up an issue I face a lot and it's frustrating.
Apparently I don't have a pretty face. I can deal with that. Smiles don't come readily to me--I am very introverted and generally quiet, and make friends very slowly. And though I do try to smile when someone is kind or smiles at me first, or if I get good service or if I want to reassure my students that they won't fail the course just because they failed the test--whatever it may be. I think I smile a lot in my day-to-day existence, if not in public. And yet I am often told, "Hey, smile!" by these exuberant, extroverted people who have no idea who I am and think that cheers me up. It doesn't.
So this twit tells me to "Smileit'sgoodfriday" and I don't quite get it and she is affronted and says "Or not." What am I supposed to do? Apologize that I forgot it was Good Friday when the law says "On Good Fridays ye must have smiles pasted upon thine faces"? Smile anyway? Tell her off for being rude (yeah, right, like I could do that)? Apologize for not having a friendly face? "I'm sorry, but the genetics my parents deposited on me did not generate a propensity towards smiliness."
Being extroverted and smiley does not give you the right to expect other people to be the same. I try to be gracious and smile, but I'm not always conscious of how I look. And I like not worrying about how others perceive me. Don't take that away from me.